Well, there loads of good reasons:

1. If you’ve fallen out of love with your phone, there may be someone else who needs your old phone in their lives. It’s that whole “if you love someone, set them free…” kinda thing
2. Money, money, money! That old phone you no longer need; there’s a good chance it’s worth some dosh, even if it’s busted
3. It’s good for the environment. Too many phones go to waste because we have a crazy need to buy a new phone every year or every two years. Modern smartphones can comfortably last for several years, if looked after properly, so it’s one way to feel less guilty about our shallow desire to have the latest & greatest phone

We’ve made selling your device as easy and transparent as possible:

1. Make a booking using the form above
2. Bring or send your device in to us (watch out for the reference number in the confirmation email)
3. We typically need 2-3 hours to test trade-in devices and confirm a quote
4. We’ll email you this confirmed trade-in quote
5. You either approved this and provide your bank details or reject and collect the device (or have it posted back)
6. Once a quote is approved, we’ll generate a payment; if everything is completed by 2pm, you’ll have the payment by Bank Transfer the same day.

Once you agree to the quote provided, we’ll process payment. Our daily cut-off time is 2:00pm for a same day bank transfer.

We’ll want you to wipe your phone and remove all user accounts before sending it through to us. If it’s not wiped, we will aim to delete your data securely.

Please note, if your phone is linked to an Android or Apple account and you haven’t signed out, we won’t be able to process a trade-in. If you need help on how to properly wipe & delete your device, please email us (support@fonedoctors.com) or call us on 020 7403 9111, specifying your make & model.

We can book the device in for Data Recovery and then once the relevant data has been secured, we can securely delete your data and reset the device. We may need login credentials to remove your accounts.

Well, we’ll either be able to fix it and find it a loving home, or we’ll be able to use the parts to help save other phones, laptops & tablets. Think of it like Organ Donation for your broken tech…

Well, generally, any phone, laptop or tablet which we can recycle. Values vary, but we’ll be looking to either re-use the parts or to resell the device. So even faulty devices may have some value. If you can’t see your device above, please email us on (support@fonedoctors.com) and we’ll see what we can offer.