About-fone-doctors-fone doctors

OK, so what makes you guys so special?

Well, we started fixing phones in London Bridge in 2004 and haven’t stopped since. We’re rated 4.8 by TrustPilot and have been finalists for the What Mobile Awards for several years, so whilst we don’t like to brag, we must be doing something right.

Don’t like to brag, eh?

Well, we like to think we’re good at what we do and our patients seem to agree.

Patients? What the?

Hey, fone doctors, patients, geddit?

Oh, cheesy

Well, we do enjoy what we do, plus we’re independent and not manufacturer affiliated, so we have the freedom to be creative in our repair approach, rather than be tied to a manufacturer handbook

Liquid Damage, eh?

Yup, believe us, we’ve seen it all; water, wine, milkshake, olive oil, hot chocolate, even pee damage (and worse). You think of it, we’ve seen it!

But if you’re not manufacturer approved, how can we know that you’re not using dodgy parts?

Because in 17 years of fixing tech, we’ve only used the best quality parts available. We refurbish our Apple screens in-house and for Samsung & Huawei displays, we mainly use Official Service Pack display modules. Plus, with our business repair background, our patients insist on the best quality. Quite simply, if it’s not good enough for us, it’s not good enough for you (what was that song?)

OK, but if you can’t fix a device, do we still pay?!

No. With our no-fix, no-fee guarantee if we can’t successfully complete your repair, there’s nothing to pay. Plus we don’t charge to diagnose so you’re in complete control.

Does that mean your prices are super expensive?

Quite the contrary. Some of our repairs using original screens are less than other companies charge for generic displays. Our aim is not to be the cheapest, because, ultimately, we don’t want to compromise on quality or service. We do feel, however, that we offer the best value of any repair company.

Are you guys always this cheeky?

Yup, it’s part of the job description

Just cheeky, or is there more substance?

Well, we believe in treating people equally in all that we do. We especially believe that everyone, irrespective of gender, colour, creed, race, religion, sexuality, physical or mental ability, sporting affiliation, food preferences etc, should have an equally non-existent chance of getting their grubbly little hands on our beloved Jaffa Cakes!

God, you are really weird, aren’t you?

It has been mentioned.